From: Archer, Carol on behalf of Neeleman, David 
Sent: Tuesday, September 16, 2003 7:37 PM
To: Richard M. Smith
Subject: RE: Questions about today's Wired.com article

Good Evening Mr. Smith:

Thank you for your email and for raising several important privacy
issues.  Let me assure you, JetBlue shares your concerns.

Contrary to reports, JetBlue has not entered into an agreement to
implement the CAPPS II program with the Transportation Security
Administration.  As such, no JetBlue customer information has been
shared with the US Government with respect to testing the CAPPS II
program currently under design.

We respect and support the important work of the TSA and, like other US
carriers, we're proud to have a close working relationship with them.

JetBlue has always placed the highest priority on the safety and
security of our customers and crew.  We were the first to outfit our
entire fleet with bulletproof, Kevlar-plated cockpit doors after 9-11,
for example.

Thank you for the opportunity to clarify the speculation surrounding our
ongoing work on improved security.  We hope to continue to have the
pleasure of serving you aboard JetBlue.

Sincerely,


David Neeleman
Chairman & CEO
JetBlue Airways


-----Original Message-----
From: Richard M. Smith [mailto:rms@computerbytesman.com] 
Sent: Tuesday, September 16, 2003 11:26 AM
To: Neeleman, David; rms@computerbytesman.com
Subject: Questions about today's Wired.com article

Hi David,

I just saw today's article in Wired.com about JetBlue's decision to
participate in the testing phase of the TSA's CAPPS II tracking program:

   http://www.wired.com/news/privacy/0,1848,60456,00.html

Here's what I don't get.  According to press reports, CAPPS II has now
morphed from being a terrorist tracking system into a system for picking
up wanted felons (http://dc.internet.com/news/article.php/3069271).
Don't the airlines and TSA have their hands full already?  Why do the
airlines now need to be in the business of rounding up the "usual
suspects" for the police?

Thanks,
Richard M. Smith
http://www.ComputerBytesMan.com